Health Call Clinic

Insurance & Direct Billing

We accept most major UAE health insurance providers

Health Call Clinic in Dubai Healthcare City partners with the UAE's leading insurers and third-party administrators for direct billing — so expert rheumatology, psychiatry and counseling care are accessible without the hassle of paying up front and claiming later.

Check my coverage+971 4 363 5343

Direct billing, no upfront claims

Most eligible visits are billed directly to your insurer. You focus on your care, we handle the paperwork.

Coverage across our specialties

Rheumatology consultations, psychiatry sessions and counseling therapy are covered under most UAE plans we work with.

Pre-visit eligibility check

Not sure if your plan covers your appointment? Our reception team will verify your benefits before you arrive.

Insurance networks we work with

Below is a list of the UAE health insurance companies and TPAs we accept for direct billing at our Dubai Healthcare City clinic. Coverage limits and co-payments depend on your specific policy — please share your insurance card when you book so we can confirm eligibility.

  • AXA — accepted health insurance at Health Call Clinic Dubai
  • Daman — accepted health insurance at Health Call Clinic Dubai
  • MetLife — accepted health insurance at Health Call Clinic Dubai
  • Neuron — accepted health insurance at Health Call Clinic Dubai
  • NAS — accepted health insurance at Health Call Clinic Dubai
  • Nextcare — accepted health insurance at Health Call Clinic Dubai
  • Mednet — accepted health insurance at Health Call Clinic Dubai
  • Sukoon — accepted health insurance at Health Call Clinic Dubai
  • Aafiya — accepted health insurance at Health Call Clinic Dubai
  • Almadallah — accepted health insurance at Health Call Clinic Dubai
  • ADNIC — accepted health insurance at Health Call Clinic Dubai
  • SAICO — accepted health insurance at Health Call Clinic Dubai
  • NOW Health — accepted health insurance at Health Call Clinic Dubai
  • NGI — Health Net — accepted health insurance at Health Call Clinic Dubai
  • MHS International — accepted health insurance at Health Call Clinic Dubai
  • Inayah — accepted health insurance at Health Call Clinic Dubai
  • First Care (FMC) — accepted health insurance at Health Call Clinic Dubai
  • Al Buhaira — accepted health insurance at Health Call Clinic Dubai

Don't see your insurer? Many additional plans are covered through our partner networks — please contact us and we'll check for you.

Frequently asked questions

Do you bill my insurer directly?

Yes — for the insurance networks listed above, we submit claims on your behalf so you only pay your policy's co-payment (if any) at the clinic.

What should I bring to my appointment?

Please bring your Emirates ID and your valid insurance card. If your policy requires pre-approval for a expert visit, our team can help arrange it before your appointment.

Are rheumatology, psychiatry and counseling all covered?

Most major UAE plans cover expert rheumatology and psychiatry consultations. Counseling and psychology coverage varies by policy — we'll verify your specific benefits before your first session.

What if my insurance isn't accepted?

We offer transparent self-pay pricing and can provide a detailed invoice you can submit to your insurer for reimbursement. We also believe in social responsibility — if you cannot afford treatment, please reach out and we'll work out a solution together.

Verify your coverage in one call

Share your insurance details and we'll confirm eligibility before you visit.

Book an appointment